Frequently Asked Questions
Everything you need to know about shopping at Dog Friendly Co.
How do I know which size to order for my dog?
We provide a comprehensive size guide on every product page. Please measure your dog's neck and chest circumference carefully to ensure the perfect fit for our harnesses and apparel.
What is your return and exchange policy?
We offer a 30-day return and exchange window. Items must be in original, unworn condition with tags attached. Please note that for hygiene reasons, we cannot accept returns on items with visible pet hair.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while express options are available at checkout for faster delivery.
Are your products durable enough for active dogs?
Absolutely. All Dog Friendly Co. gear is crafted from high-quality, weather-resistant materials and reinforced stitching designed to withstand daily walks, runs, and outdoor adventures.
Can I wash my Dog Friendly Co. accessories?
Yes, most of our harnesses and leashes can be hand-washed with mild soap and warm water. We recommend air drying to maintain the integrity of the fabric and hardware.
Do you offer international shipping?
Yes, we ship our stylish dog gear worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically during the checkout process.